Strategic technology solutions transforming surgery center patient care
Strategic technology solutions transforming surgery center patient care
Online Surgical Booking
Surgical booking requests that are normally faxed or phoned in are easily submitted online using our secure application.
Customizable - Order Form
Surgical booking requests are customizable for the physicians’ offices that book their cases with your surgery center. When a surgical office scheduler signs in
ASC Connect is a HIPAA compliant cloud based solution connecting physicians and patients seamlessly to the surgery center. Physician offices can submit orders while patients can enter their clinical data and medical history through a secure portal.
An integrated messaging platform fosters accuracy and accountability in the process.
Ambulatory surgery centers (ASCs) represent lean operational models in the healthcare delivery setting, but inefficiencies in the ASC delivery system still exist. Traditionally, ASCs utilize faxed forms to schedule surgeries for patients. Often several follow-up phone calls are needed between the referring physician’s office, the surgery center, the insurance company, and the patient to gather all the required information to schedule surgery. Depending on the volume of surgeries conducted at the ASC, instances of failed faxes and missed phone calls result in loss of patient data on a surgery order. Frustrations for surgery center staff/management can include:
These issues can result in patient data not being readily available at the point of care, thereby directly impacting patient care. According to the Joint Commission (JCAHO) Sentinel Event database, “…over 65% of reported medical errors have breakdown in communication as the root cause. Therefore, we believe that efforts to prevent medical errors should start by providing a medium that enables richer communication…..” Source:
Information flow should be optimal with complete, accurate data available at the point of care. The current method (faxes/phone calls) often results in delays in data receipt and mistakes in data interpretation, possibly leading to medical errors.
ASC CONNECT is founded on the concept comprehensive data available to all can positively impact the quality and efficiency of our healthcare system. Lack of information may result in patient harm. Each year, thousands of procedures are delayed, cancelled, or begin postpone due to absence of appropriate clinical data availability needed for care. Data flow is initiated through surgery orders from physician’s offices. Accurate information promotes safety, creates clarity, drives efficiency and reduces errors throughout the care process.
ASC Connect address the bottlenecks in data flow due to archaic technology – FAX/PHONE, it engenders eco friendly environment.
Efforts of our qualified team of developers, attention to detail, and years of experience as end users has helped us to develop a fully web based ASC-CONNECT Software which is not only well architected and designed, but proven reliable and scalable for enterprise-wide deployment. Our development team is using the latest Microsoft .Net technology, specializing in creating user-friendly solutions, ensuring that the application is intuitive, visually impressive, and very easy to use.
Our software is the culmination of 2 years of research and development to turn cumbersome, time consuming tasks into something much more efficient.
Our goal has always been to give staff and facility resources more time to focus on patient care and not paperwork.
In our development process, we visited dozens of Surgery Centers and interviewed everyone from Administrators, Surgical Tech’s, RN’s, Director’s of Nursing and owners. In addition we spoke to Surveyors and received input from independent consultants involved with accreditation matters for their clients.
Our goal is to help ASC’s reduce paperwork and be more efficient in day to day tasks.
Surgical booking requests that are normally faxed or phoned in are easily submitted online using our secure application. This dramatically enhances the efficiency of office staff responsible for surgical booking, and the ease with which a physician’s office staff can schedule cases. Surgical booking requests are more legible, complete, accurate and convenient than those made through traditional booking methods. Status can be updated instantaneously.
Surgical booking requests are customizable for the physicians’ offices that book their cases with your surgery center. When a surgical office scheduler signs in, the scheduler automatically sees a list of the physicians in the office and the procedures they commonly perform. Scheduler selects the physician and procedure, and then enters the patient information. The scheduling staff also have the ability to upload any corresponding documentation like labs, authorization letters, etc.. Patient demographics entered once will be saved for future orders. The scheduler then submits the booking request. The application shows the exact details of the booking, including a date and time stamp. Inbuilt messaging platform enables physician’s office staff to communicate with surgery center staff related specific order witch eliminate time consuming phone calls.. .
The surgical booking request then appears online for your facility’s surgical booking office staff, than confirm or modify the booking. Information and automatically sends a confirmation back to the surgical office scheduler. Order forms can be customized according to surgery center standards.
Send and receive secure instant messages and attachments with real time alerts to streamline communication, accelerate workflows and enhance surgery team collaboration. No more waiting on the phone or playing phone tags between physician office and surgery center. All messages are stamped with date time and user details for accountability.
Preanesthesia evaluation involves analysis of information from multiple sources - patient’s interview, medical records from medical tests reports.
1. Identification of a disorder that may affect preoperative care;
2. Assessment of an already known condition,
3. Formulation of individualized peri-operative anesthetic care plan.
Optimal perioperaive outcomes need comprehensive clinical information well in advance of surgery.
The assessments made in the process of preanesthetic evaluation may be used to educate the patient, organize resources for perioperative care, and formulate plans for intraoperative care, postoperative recovery, and perioperative pain management. The primary source of data is usually the patient.
The activities encompassed by a preanesthetic history and physical examination occur over a variable period of time. The timing of an initial preanesthetic evaluation is guided by such factors as patient demographics, clinical conditions, type and invasiveness of procedure, and the nature of the healthcare system. Three options that practices uses for the timing of an initial preanesthetic evaluation are: (1) always before the day of surgery, (2) either on or before the day of surgery, and (3) only on the day of surgery. The majority opinion is that initial assessment of pertinent medical records should be done before the day of surgery, even for patients with low severity of disease and medium or low surgical invasiveness.
Information obtained may include, but should not be limited to, (1) a description of current diagnoses; (2) treatments, including medications and alternative therapies used; and (3) determination of the patient’s medical condition(s). However, the Preoperative Assessment Task Force of the ASA stated that “the timing of such assessments may not be practical with the current limitation of resources provided in specific healthcare systems or practice environments.”
ASC Connect offers a web based customizable preoperative medical history assessment tool which overcomes these resource limitations and empowers the surgery center and the patient to be in charge of their health data. The web based interface allows for seamless data exchange in a protected environment. Providers can thus ideally have clinical data available well in advance of the date of surgery. This pre op medical data can be documented via patient portal, Kiosk or Nurses.
The American Society of Anesthesiologists (ASA) physical status classification system was developed to offer clinicians a simple categorization of a patient’s physiological status that can be helpful in predicting operative risk.
The latest version of the American Society of Anesthesiologists (ASA) physical status classification system (ASAPS)
A normal healthy patient. Example: Fit, nonobese (BMI under 30), a nonsmoking patient with good exercise tolerance.
A patient with a mild systemic disease. Example: Patient with no functional limitations and a well-controlled disease (e.g., treated hypertension, obesity with BMI under 35, frequent social drinker or is a cigarette smoker).
A patient with a severe systemic disease that is not life-threatening. Example: Patient with some functional limitation as a result of disease (e.g., poorly treated hypertension or diabetes, morbid obesity, chronic renal failure, a bronchospastic disease with intermittent exacerbation, stable angina, implanted pacemaker).
Patients who are ASA 3 or higher are usually more resource intensive in their needs. Reimbursements from non governmental insurance carriers may also differ based on ASA risk stratification.
Traditionally, ASCs utilize faxed forms to schedule surgeries for patients. Often several follow-up phone calls are needed between the referring physician’s office, the surgery center, the insurance company, and the patient to gather all the required information to schedule surgery. Depending on the volume of surgeries conducted at the ASC,
instances of failed faxes and missed phone calls result in loss of patient data on a surgery order. Frustrations for surgery center staff/management. Implementing the ASC-CONNECT the result is a user-friendly surgery orders and pre-admission process that meets the needs of physician’s office, surgery center and patients, improves the quality of care, enhances patient and staff satisfaction, and decreases costs
Most of the staff time is wasted on traditional phone conversations between surgery center staff and physician’s office, ASC-CONNECT integrated secure messaging platform offers the ability for secure, two-way communication related to specific orders between the physicians’ offices and the surgery center. Communications are logged, categorized, and appended to orders, ensuring accountability and thorough documentation.
Your nursing staff can easily review and verify the protected health information (PHI) submitted by the patient through secured portal. Simplify the pre-admission assessment. Nursing staff can quickly add additional required data or documents to the patient’s PHI and sign electronically and save the changes.
Our preoperative PHI questionnaire is customizable based on surgery center needs, and also comes with a FDA medications database for patients to enter their medication list by searching rather than manually typing entire list.
The product offers a patient portal, allowing a secure method for patients to enter their protected health information (PHI) from the comfort of their homes, where they can access their medical records and medication lists. This value-added component reduces the amount of time patients spend in the facility prior to surgery, leading to improved patient satisfaction. This also results in decreased time spent by perioperative staff for patient processing, which reduces cost of care.
Improved patient safety outcomes are anticipated due to complete patient data available at the point of care. ASC Connect also has an in-built option with clinical decision support rules to flag risk factors, thereby facilitating safety in patient care. The benefits of implementing ASC Connect are experienced by all the healthcare professionals involved in patient care at the surgery center, and by the patients and their caregivers/families.
With traditional fax forms for orders results in patient data not being readily available at the point of care, thereby directly impacting patient care. According to the Joint Commission (JCAHO) Sentinel Event database, “…over 65% of reported medical errors have breakdown in communication as the root cause. Therefore, we believe that efforts to prevent medical errors should start by providing a medium that enables richer communication”.
Information flow should be optimal with complete, accurate data available at the point of care. The current method (faxes/phone calls) often results in delays in data receipt and mistakes in data interpretation, possibly leading to medical errors. ASC-CONNECT will help the surgery centers address these problems, which directly improves the patient throughput.